Welcome to Magnolia Bakery, a franchise of the iconic Magnolia Bakery USA, owned and operated by Spago Foods Private Limited. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order or using our services.
1. General
- These terms and conditions (“Terms”) apply to all users of the website, including customers and visitors.
- Spago Foods Private Limited reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the website constitutes acceptance of the revised Terms.
2. Products and services
- All products displayed on the website are subject to availability. We reserve the right to discontinue or modify products at our discretion.
- Images of products on the website are for illustrative purposes only. Actual products may vary.
3. Ordering
- By placing an order, you confirm that all information provided is accurate and complete.
- Orders are subject to acceptance and availability. Spago Foods Private Limited reserves the right to cancel orders at its discretion.
- Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
4. Payment
- We accept payments through secure online payment gateways. By providing payment information, you confirm that you are authorized to use the chosen payment method.
- Spago Foods Private Limited is not responsible for any transaction failures or delays caused by third-party payment providers.
5. Delivery and pickup
- Delivery times are estimates and may vary based on location and other factors.
- Spago Foods Private Limited is not responsible for delays due to unforeseen circumstances, such as traffic or weather conditions.
- For in-store pickup, orders must be collected within the specified time. Unclaimed orders may not be eligible for refunds.
6. Returns and refunds
- Due to the perishable nature of our products, returns are not accepted. Refunds will only be issued in cases of incorrect or damaged items, subject to review.
- Refund requests must be made within 24 hours of receiving the order.
Full details are set out in our Refund and Cancellation Policy.
7. Intellectual property
- All content on the website, including text, images, logos, and trademarks, is the property of Spago Foods Private Limited and Magnolia Bakery USA. Unauthorized use or reproduction is prohibited.
8. Limitation of liability
- Spago Foods Private Limited is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Privacy policy
- Your personal information is collected, stored, and used in accordance with our Privacy Policy. By using the website, you consent to the terms of the Privacy Policy.
10. Governing law
- These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
Contact us
For any questions or concerns regarding these Terms, please contact us at:
- Email: info@spagofoods.com
- Phone: +91 81233 26984
- Address: Spago Foods Private Limited, 1075 2nd Floor 12th Main 8th Cross HAL II Stage Indiranagar Bengaluru, Karnataka-560008, India.